Online Travel Centre Lowest Price Guarantee

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If you find a lower advertised price from any travel site, we will beat and adjust your price.

In order to book a vacation or a flight on-line or over the phone you will need to know the following information 

• The date and location of where you wish to travel
• The names as they appear on the passenger’s travel documents as required for your destination
• The mailing address where we will send our invoice and/or tickets
• A valid major credit card number is required to Book Online, or over the phone 
• Canada’s only travel site that does not require a credit card to order travel online...click here
• We can also accommodate walk-in reservations in our Oakville locations. Walk-in reservations can be paid by cash, certified cheque or money order. Click here for our locations 

Some of the questions our clients ask our travel agents daily

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  Do you think the price will go down?

• There is no sure way to say when or even if the rates will go down. Usually the closer you get to the departure date, the more likely the prices are to go down.
• However this is not always the case, prices can also increase.
• The best advice would be to book when the price is right for you and there is still enough space available. 

  Is there a membership fee, service fees or any other hidden costs for my trip?

• Unlike many other travel agencies, Online Travel Centre does not charge a membership fee or service fees for travel services. You can place an order on-line, anytime, as often as you like.
• The prices on our web-site reflect all charges except local airport departure taxes, which are paid at the time of departure from that airport. Our agent will advise if there are departure fees for your trip. Gratuities, souvenirs and other costs are not included in the price unless specified by the supplier. 

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  Can I get the cheaper price after I book? 

• Once the booking has been made, it is 100% non-refundable and 100% non-changeable as per the suppliers booking terms & conditions that you are instructed to review before booking.
• RBC deluxe package insurance will protect you and your travel investment, contact us for full details. 
• If the rate does go down we can not refund you the difference just as if the price goes up we would not ask you to pay the increased fare.
• We Guarantee the lowest price at time of booking.
• If you find a lower advertised price from any travel site, we will beat and adjust your price.This offer is valid on identical packages (same departure and arrival airport, travel dates and duration, and same hotel, room category, and meal plan)
• Offer is conditional if the pricing being featured in the competitor’s website and still available at time of request.