Online Travel Centre - E-Commerce Security

Online Travel Centre E- Commerce Security

Privacy of personal information is an important principle to Online Travel Centre. We are committed to collecting, using and disclosing personal information responsibly and only to the extent necessary for the travel products and services we provide. We also try to be open and transparent as to how we handle personal information. This document describes our privacy policies.

We collect personal information for the following purposes: Like all travel agencies, we collect, use and disclose personal information in order to serve our clients. For our clients, the primary purposes for collecting personal information are as follows:

to understand your needs and eligibility for products and services
to make and secure travel reservations and other travel-related services
to issue transportation documents, vouchers and ID cards
to provide travel suppliers with information to complete the necessary purchasing arrangements for a wide array of travel and tourism products
Compile statistics and conduct market research
Distribute promotional materials
Distribute publications that have been subscribed to

Examples of the type of personal information we collect for those purposes include the following: name, address, telephone, age, credit card information, passport information, web site cookies, and similar personal information necessary to properly identify our clients and their entitlement to the services we arrange.

Please note that all airlines are required by new security laws in the United States and other countries to give security, customs, and immigration authorities access to passenger data. Accordingly any information we hold about you and your travel arrangements may be disclosed to the concerning authorities of these countries in your itinerary. The data will only be used for security purposes.

Third Party Partners
Online Travel Centre is a full service agency and we arrange travel products and services for our clients with a wide spectrum of industry suppliers. Accordingly, we deal with a number of consultants and third parties that may, in the course of their duties, have limited access to personal information we hold. These include airlines, railroads, cruise lines, tour operators, computer reservations system providers, and other travel-related vendors. We restrict their access to any personal information we hold as much as is reasonably possible.

Cookies"Cookies" are small pieces of information that are stored by your browser on your computer’s hard drive. Online Travel Centre uses cookies to track non-personal data such as how you reached our site, the browser you used and your operating system. Most web browsers automatically accept cookies, however, Online Travel Centre does not use them to store personal data.

Protecting personal information:
Online Travel Centre understands the importance of protecting your personal information in its possession or custody, including personal information that has been transferred to, or received from, a third party in the course of commercial activities for processing or other purposes for which you have consented. For that reason, we have taken the following steps:

Paper information is either under supervision or secured in a locked or restricted area
Electronic hardware is either under supervision or secured in a locked or restricted area at all times. In addition, passwords are used on computers
Paper information is transmitted through sealed, addressed envelopes or boxes by reputable companies
Electronic information is transmitted either through a direct line or is anonymized or encrypted
Staff is trained to collect, use and disclose personal information only as necessary to fulfill their duties and in accordance with our privacy policy

Security
Online Travel Centre has put into place standard industry practices for ensuring fully secure transactions. By using VeriSign encryption, users on our site can browse and shop free of worry. While every effort has been made to ensure a fully secure environment on our site, nothing transmitted via the internet can be guaranteed as 100% secure.

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Call 1-877-940-2500 to speak with one of our friendly, knowledgeable licensed travel agents

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Online Travel Centre is licensed with the Travel Industry Council of Ontario TICO for which our registration number is # 50011858

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